Sources say water softener is to blame
By Cassidy Grom | Echo
Yesterday, junior Hannah Johnson went downstairs around 3 p.m. to retrieve her clothes from the laundry room in English Hall.
To her surprise, she was greeted by about an inch of standing water.
A housekeeper, who wished not to be quoted by The Echo, pushed the water into a drain on the floor with a rubber floor squeegee. She explained the room had flooded two previous times that day, with the first incident occurring around 1 p.m.
During the first two accidents, water spilled from the laundry room into the concrete hallway. Junior Jessica Nesselrodt said the water didn’t make it to the carpeted residential wing of the English basement, known as Cellar. The housekeeper explained there was a problem with the water softener. According to an article by PopularMechanics, a water softener replaces calcium and magnesium—elements found in hard water—with sodium, making it soft water, which is better for washing clothes, hair and skin.
Two maintenance staff workers stood in the adjacent maintenance room where there were also puddles of water. They confirmed there was a problem with the water softener: a clog needed to be cleared.